Thursday, June 28, 2007

Red Rage - In this, we discover the middle finger

Red Rage:

Sudden outbursts, speeches, expressions of anger directed at anyone perceived to be milking you for everything you've got. Or, Sudden outburts, speeches, expressions of anger directed at anyone who is not raging against those who are milking you for everything you've got.

Let us give an example through role playing. In this vignette, we will illuminate our point through several characters: customer service reps and the customer.

FICTION:
Store and the City -


Customer has entered big store - let's call it Big Bonus. Customer wants electronics. Customer waits... and waits... Already annoyed, because customer thinks to herself, these people, that is Big Bonus have lots and lots of $$$. Anyways, Customer is served by a very pleasant yet talkative - let's call him sales rep. Sales rep is asked, what do you think of electronic? Sales rep begins speech about how they are all made in a certain country (it starts with a C) and well they are not what they used to be... it could in fact conk out from one day to the next. Conk out from one day to the next, customer exclaims in horror! Well give it to me anyways. Customer appreciates the honesty - if that is in fact honesty. this, however, is not the problem.

Sales rep then wants to sell customer something that viscerally customer feels she probably does not need. (well maybe she does). Customer then retreats into herself, talking to herself: It's
a racket, she cries out in vain frustration - while, of course, purchasing whatever sales rep is offering.

Customer must then come back to pick up purchase following day only to be met by other sales rep sporting a big honker of a tattoo proffesing the purchase is not ready. Customer understandably unhappy ( ever heard of a phone?) cries out: are you a marxist? and I'm going to call the CIA - none of which really makes any sense - but leaves customer happy that she didn't keep it bottled up inside.

Customer leaves and is almost mowed down in parking lot by tattoo rep.

Customer then tells her 3 friends over breakfast at a diner what happened and one says: you experienced road rage.

No, I experienced Red Rage.

(Sorry for the bad grammar)

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